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Agile Culture: What It Is and How to Build One in Marketing Teams

Stuart Brameld

Stuart Brameld

Founder
Updated:
Table of contents

Definition of an agile culture

Agile culture is a work environment that values flexibility, speed, and collaboration, where teams are empowered to make decisions and adapt quickly rather than follow a fixed long-term plan.

An agile culture is a work environment that values flexibility, speed, and collaboration. It’s a culture where teams are empowered to make decisions, adapt quickly to changes, and continuously learn and improve. This culture is crucial in today’s fast-paced business world, as it helps companies stay competitive and respond swiftly to market changes.

Agile culture promotes a mindset of embracing change rather than fearing it. It encourages teams to experiment, iterate, and pivot when necessary, fostering innovation and creativity. This culture also places a high emphasis on customer feedback, using it as a tool to refine and improve products or services. By fostering open communication and transparency, an agile culture helps to build trust and accountability within teams, leading to higher productivity and better results.

How does an agile culture work?

An agile culture works by promoting flexibility, collaboration, and customer-centricity in marketing strategies. It encourages marketers to adapt quickly to changes in customer behavior, market trends, or business environments. Instead of sticking to rigid, long-term plans, marketers in an agile culture use iterative processes, testing, and data analysis to continuously improve their campaigns and tactics - the same principles covered in our guide to agile marketing. They work in cross-functional teams, fostering open communication and shared responsibility. This approach allows them to respond swiftly and effectively to new opportunities or challenges, ultimately enhancing customer satisfaction and business performance.

Agile culture vs traditional culture

An agile culture and a traditional, hierarchical culture answer planning and decision-making questions very differently.

Agile cultureTraditional culture
Planning horizonShort sprints, revisited oftenAnnual or quarterly plans, fixed
Decision-makingDistributed to the team closest to the workCentralised with senior management
Response to changeTreated as an opportunity to adaptTreated as a deviation to manage
StructureSmall, cross-functional teamsFunctional silos with handoffs
Measure of progressWorking output delivered each sprintAdherence to the original plan

Most teams sit somewhere between the two, but the direction of travel for marketing organisations - as covered in our article on scrum marketing - is towards the agile end of this spectrum.

An example of an agile culture

Growth Method, a fictional SaaS company, has an agile culture that is centred around continuous improvement and rapid response to change. The team is divided into small, cross-functional units, each with a mix of developers, designers, and marketers. These units work in short, focused sprints, typically lasting two weeks, where they aim to deliver a specific feature or improvement to the software.

At the start of each sprint, the team meets to plan their goals and tasks. They use a digital Kanban board to visualise their workflow, moving tasks from ‘to do’, to ‘in progress’, to ‘done’. This helps everyone stay on the same page and see how their work contributes to the overall goal.

Every day, the team has a stand-up meeting where they discuss what they did the previous day, what they plan to do today, and any obstacles they’re facing. This keeps communication open and problems are quickly identified and addressed.

At the end of each sprint, the team reviews their work, reflecting on what went well and what could be improved. They then plan the next sprint, using their reflections to inform their approach. This cycle of planning, doing, reviewing, and improving is at the heart of Growth Method’s agile culture.

In addition, Growth Method encourages a culture of experimentation. They regularly test new features and marketing strategies, using data to inform their decisions. If a test doesn’t deliver the expected results, they see it as a learning opportunity, not a failure. This mindset fosters innovation and continuous improvement, key elements of an agile culture.

Finally, Growth Method values customer feedback and uses it to inform their product development. They have a dedicated customer success team that communicates regularly with customers, gathering their feedback and sharing it with the rest of the team. This ensures that the software they’re developing is truly meeting the needs of their customers, and allows them to quickly adapt to changing customer demands. This close pairing of experimentation and customer feedback is also what underpins a broader growth culture, of which agile working is one key component.

Questions to ask yourself

As a modern growth marketing or agile marketing professional, ask yourself the following questions with regard to an agile culture:

Here are some related articles and further reading on agile culture you may find helpful.

About Growth Method

An agile culture is hard to sustain when your planning tools still assume a fixed quarterly roadmap. That’s the gap Growth Method closes: the agentic marketing platform for B2B teams, built for people and agents to plan strategy, ship campaigns, and learn what works, all in one place.

If your team already values speed and adaptability, Growth Method gives you the workflow to match: a shared backlog of ideas, a plan-launch-analyse loop for every campaign, and AI agents that can draft, score, and even launch campaigns within limits you set, so sprint-style thinking isn’t limited to your dev team.

Get started to bring that workflow to your team.

Frequently asked questions

What is agile culture?

Agile culture is a work environment that values flexibility, speed, and collaboration, where teams are empowered to make decisions, adapt quickly to change, and continuously learn and improve rather than follow a fixed long-term plan.

How do you build an agile culture in a marketing team?

You build an agile culture by organising work into short sprints, using a visible board to track progress, holding regular stand-ups and retrospectives, and treating customer feedback and test results as the main input into what the team does next.

What is the difference between agile culture and agile methodology?

Agile methodology is the specific process a team follows - sprints, stand-ups, Kanban boards, retrospectives. Agile culture is the underlying mindset that makes those processes work - a genuine willingness to embrace change, experiment, and adapt, rather than just going through the motions.


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