Growth Method keeps roles deliberately simple. We believe effective marketing teams run on transparency, so there’s no complex permissions system to manage.
The two roles
| Role | Who it’s for | What they can do |
|---|---|---|
| Team manager | The marketing team manager or director | Read and write across the app, including team settings (goals, adding users) |
| Team member | Everyone else on the team (the default) | Read and write across the app, with read-only access to team settings |
The only practical difference: managers can change team settings; members see those settings as read-only.
Subscribers
Subscribers are a separate, lightweight role for sharing campaign reports with internal and external stakeholders. See subscribers.
Working on more than one team
People can belong to several teams, and an agency or consultancy manager might have a team for every client. Each team is a completely separate workspace with its own campaigns, goal, strategy, integrations, and billing.
To switch, select the team name at the top of the sidebar, then choose a team under Switch workspace. A tick shows the one you’re in. The switcher only appears when you belong to more than one team.
You don’t need to switch before opening a link. If a colleague shares a campaign or chat from another team you belong to, or you open one from an email, Growth Method switches you to that team and shows a short “Switched to” note. You stay in that team until you switch again. Links to a team you’re not a member of still show a missing page.
Roles are set per team, so the same person can be a manager on one client’s team and a member on another’s.
Adding someone to your team
Team managers add people from Team settings. The new person sets their own password from a link we email them, so you never see or pass on a password.
- Open Team settings and select Users.
- Select Invite user.
- Enter their name and email address, and choose a role.
- Select Send invite.
They get an email with a link to set their password. The link works once and lasts seven days. When they follow it, they choose a password, accept the terms, and land in your team.
Until they’ve set a password, their row in the Users list shows Pending. If the email went astray or the link has expired, select Resend invite on their row.
If the person already has a Growth Method account on another team, contact support@growthmethod.com to add them.
Removing someone from a team
Removing someone takes them off one team only; any other teams they belong to are unaffected.
Team managers can remove a member directly:
- Open Team settings and select Users.
- Find the person in the list and select Remove on their row.
- Confirm in the Remove from team? prompt.
They lose access to that team straight away, across the web app and any connected API tokens, and they stop receiving its email notifications. They can no longer switch back to it. Their account stays, and their past work (campaigns, comments, and other contributions) stays with their name shown. If they belong to other teams, they keep those.
Only managers can remove people, and only other members. You will not see a Remove option for yourself or the person who owns the team.
Deleting an account
Removing someone from a team does not delete their Growth Method account. To delete an account completely, contact support@growthmethod.com.