Growth Method keeps roles deliberately simple. We believe effective marketing teams run on transparency, so there’s no complex permissions system to manage.
The two roles
| Role | Who it’s for | What they can do |
|---|---|---|
| Team manager | The marketing team manager or director | Read and write across the app, including workspace settings (goals, adding users) |
| Team member | Everyone else on the team (the default) | Read and write across the app, with read-only access to workspace settings |
The only practical difference: managers can change workspace settings; members see those settings as read-only.
Subscribers
Subscribers are a separate, lightweight role for sharing campaign reports with internal and external stakeholders. See subscribers.
Working on more than one workspace
People can belong to several workspaces, and an agency or consultancy manager might have a workspace for every client. Each workspace is completely separate, with its own campaigns, goal, strategy, integrations, and billing.
To switch, select the workspace name at the top of the sidebar, then choose one under Switch workspace. A tick shows the one you’re in. The switcher only appears when you belong to more than one workspace.
You don’t need to switch before opening a link. If a colleague shares a campaign or chat from another workspace you belong to, or you open one from an email, Growth Method switches you to that workspace and shows a short “Switched to” note. You stay in that workspace until you switch again. Links to a workspace you’re not a member of still show a missing page.
Roles are set per workspace, so the same person can be a manager on one client’s workspace and a member on another’s.
Adding someone to your workspace
Managers add people from Workspace settings. The new person sets their own password from a link we email them, so you never see or pass on a password.
- Open Settings and select Users.
- Select Invite user.
- Enter their name and email address, and choose a role.
- Select Send invite.
They get an email with a link to set their password. The link works once and lasts seven days. When they follow it, they choose a password, accept the terms, and land in your workspace.
Until they’ve set a password, their row in the Users list shows Pending. If the email went astray or the link has expired, select Resend invite on their row.
If the person already has a Growth Method account on another workspace, contact support@growthmethod.com to add them.
Removing someone from a workspace
Removing someone takes them off one workspace only; any other workspaces they belong to are unaffected.
Team managers can remove a member directly:
- Open Settings and select Users.
- Find the person in the list and select Remove on their row.
- Confirm in the Remove from workspace? prompt.
They lose access to that workspace straight away, across the web app and any connected API tokens, and they stop receiving its email notifications. They can no longer switch back to it. Their account stays, and their past work (campaigns, comments, and other contributions) stays with their name shown. If they belong to other workspaces, they keep those.
Only managers can remove people, and only other members. You will not see a Remove option for yourself or the person who owns the workspace.
Deleting an account
Removing someone from a workspace does not delete their Growth Method account. To delete an account completely, contact support@growthmethod.com.